Shipping Policy

Effective Date: 12 August 2026

At Maae Attire, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how orders placed through maaeattire.com are processed, dispatched and delivered.

1. Shipping Coverage

Maae Attire currently ships products to locations within India.

Delivery availability may depend on the serviceability of the delivery address and the availability of our logistics partners.

If a particular location is not serviceable, we may contact you to discuss an alternative delivery arrangement or cancel and refund the affected order, where applicable.

2. Order Processing

Orders are generally processed after successful payment confirmation.

We aim to process and dispatch orders within 1–3 business days.

Orders placed on Sundays, public holidays or during major sale periods may require additional processing time.

You will receive relevant order or shipping updates using the contact details provided at checkout.

3. Estimated Delivery Time

After dispatch, orders are generally expected to be delivered within approximately 3–7 business days, depending on the destination and courier service.

Therefore, the overall estimated delivery time may generally be around 4–10 business days from successful order confirmation.

Delivery times are estimates and are not guaranteed. Remote locations, exceptional circumstances and courier-related delays may require additional time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Shipping charges may vary depending on:

Delivery location.
Order value.
Package weight or dimensions.
Promotional offers.
Shipping service selected.

If a free-shipping offer is available, the applicable terms and minimum order requirements will be displayed on the website or during checkout.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please carefully verify:

Name of recipient.
House/flat number.
Street/locality.
City.
State.
PIN code.
Mobile number.

Maae Attire will not be responsible for delays, failed deliveries or additional charges caused by an incorrect or incomplete address provided by the customer.

6. Tracking Your Order

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

You may use the tracking information to check the status of your shipment through the applicable delivery partner.

Tracking information may take some time to become active after dispatch.

7. Courier Delays

While we work with logistics partners to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our reasonable control, including:

Weather conditions.
Natural disasters.
Public holidays.
Transportation disruptions.
High shipment volumes.
Remote-area delivery.
Government restrictions.
Address-related issues.
Courier operational delays.
Unforeseen events.

Such delays do not automatically qualify an order for cancellation or refund.

8. Failed Delivery Attempts

Our delivery partner may make multiple attempts to deliver your order.

If delivery cannot be completed because:

The recipient is unavailable.
The address is incorrect or incomplete.
The recipient refuses the package.
The customer does not respond to delivery attempts.
The package is not collected from the applicable delivery location.

the order may be returned to Maae Attire.

Additional shipping or handling charges may apply where permitted.

Any refund will be handled according to our Refund and Returns Policy.

9. Damaged Packages

If the outer packaging appears significantly damaged, opened or tampered with at the time of delivery, we recommend:

Inspecting the package before accepting it, where possible.
Taking clear photographs or a video of the package.
Reporting the issue to us immediately.
Providing your order number and relevant photographs/videos.

If the product inside is damaged or incorrect, please contact us within 48 hours of delivery.

10. Incorrect or Missing Products

If you receive a product that is different from what you ordered or discover that an item is missing from your order, please contact us as soon as possible and preferably within 48 hours of delivery.

Please provide:

Order number.
Customer name.
Contact number.
Details of the issue.
Clear photographs of the received product and packaging.
Unboxing video, where available.

We will review the issue and provide an appropriate resolution according to our Refund and Returns Policy.

11. Multiple Products in One Order

If your order contains multiple products, we may dispatch the products together or in separate shipments depending on product availability, warehouse processing and logistics requirements.

If products are shipped separately, you may receive separate tracking information.

12. Cash on Delivery

Where Cash on Delivery (COD) is available, it may be offered only for eligible locations and orders.

COD availability may be subject to:

Delivery location.
Order value.
Product eligibility.
Courier serviceability.
Other operational conditions.

Maae Attire reserves the right to restrict or discontinue COD availability where permitted.

13. Order Cancellation Before Dispatch

If you wish to cancel your order, contact us as soon as possible after placing the order.

Cancellation requests may be accepted only before the order has been dispatched.

Once the order has been shipped, cancellation may no longer be possible and the applicable return procedure may need to be followed.

Phone: +91 97830 73334
Email: maaeattire@gmail.com

14. International Shipping

At present, Maae Attire primarily ships within India.

If international shipping becomes available in the future, applicable shipping charges, delivery timelines, customs duties, taxes and other requirements will be communicated separately.

15. Shipping and Refunds

Shipping charges are generally non-refundable unless the return or refund is due to an error attributable to Maae Attire, such as:

Incorrect product being shipped.
Confirmed damaged product.
Confirmed manufacturing defect.
Another circumstance where a refund of shipping charges is required under applicable law.

Refunds are otherwise subject to our Refund and Returns Policy.

16. Contact Us

If you have questions about your shipment, delivery or order status, please contact us:

Maae Attire
Plot No. 2, Bajaj Nagar Enclave
Near Gandhi Nagar Railway Station
Jaipur, Rajasthan – 302015
India